إشعار الخصوصية

Vertex Procurement Ltd, a company being registered in England and Wales (“Vertex”, “we”, “us”) is the controller of the personal data described in this notice. That means we decide why and how it is used.

Registered name

Vertex Procurement Ltd

Registered in

England and Wales (registration in progress)

Email

sourcing@vertex-procurement.com

Where we work

Our whole team works from Asia

Our whole team works from Asia. You can reach us about your personal data at privacy@vertex-procurement.com.

This notice is for the business people who use this website: buyers who contact us, ask for an estimate, request a sample or open an account. Vertex sells to businesses only.

You do not have to give us your details. But we cannot reply to you, send an estimate or open an account without at least your name, company and work email.

The emails we send you (sign-in codes, receipts, estimates) are service messages, not marketing. We do not send marketing emails today. If that changes, we will tell you first, and every message will have a way to opt out.

We do not sell your data, we do not show advertising, and we do not use analytics or tracking tools on this website. The one place a third party is involved is the how-to-order video, and only if you press play (see the table above and “Who we share it with”). Estimates are calculated automatically from our price rules, but a person confirms every quotation. We make no decision about you with legal or similarly significant effect by automated means alone.

Most of it comes from you. When we check that a company is a real business, we may also look at public sources, such as company registers and the company’s own website.

We share personal data only where we need to, and only as much as is needed:

• Service providers that run the website and our email, who act on our instructions: website hosting (Vercel), our database (Neon), email delivery (Resend), and our email and office tools provider.
• YouTube (Google), only if you press play on the how-to-order video: it receives your IP address and browser details so that it can show you the video, and it uses them for its own purposes under its own privacy policy, not on our instructions. Nothing is sent to YouTube unless you press play.
• Factories, inspectors, and freight and customs agents, who need product details, artwork, quantities and delivery details (which can include a contact name and phone number) to make, check and deliver your order. We do not give factories your account details.
• Professional advisers such as accountants and lawyers, and our bank.
• Authorities, if the law requires it.

The providers can change as we grow. We will keep this list up to date.

We are a UK company, but our team works from Asia, our factories and freight partners are mostly in China and elsewhere in Asia, and some of our providers, and YouTube (Google) if you play the video, are based in the United States. So your data is accessed from, and sometimes sent to, countries outside the UK, including countries where the law may not protect your data to UK standards.

We send only what is needed for the task. Where UK law requires it, we put approved safeguards in place for the transfer (such as the UK’s standard data transfer contract terms) and check that your data stays protected. You can ask us for details.

You have the right to:

• be told how we use your data (this notice);
• get a copy of the data we hold about you;
• have wrong data corrected;
• have your data deleted;
• ask us to restrict how we use it;
• object to us using it where we rely on legitimate interests;
• receive the data you gave us in a portable format, where we use it because of a contract or your consent; and
• withdraw your consent, where we rely on it.

To use any of these rights, email privacy@vertex-procurement.com. We may need to confirm who you are. We will reply within one month. For a complex request we may take up to two months more, and we will tell you why. It is free unless a request is clearly unfounded or excessive.

Please tell us first at privacy@vertex-procurement.com. We will acknowledge your complaint within 30 days and reply without undue delay.

You can also complain to the Information Commissioner’s Office (ICO), the UK data protection regulator: ico.org.uk/make-a-complaint. If you live in the EU or EEA, you can also complain to your local data protection authority.

We use only a few cookies that make the site work or remember your choices, and we set no advertising or analytics cookies. The only third party that may set cookies or use storage on your device is YouTube, and only if you press play on the how-to-order video. See the cookie notice.

The site uses encrypted connections (HTTPS). Sign-in codes are stored only in scrambled (hashed) form and expire after ten minutes. Access to personal data is limited to the people who need it. No system is perfectly secure. If a breach puts your rights at risk, we will tell you and the ICO, as the law requires.

This website is for businesses. It is not meant for children, and we do not knowingly collect data about them.

We will update this notice when the way we use data changes, and show the date at the top. If we plan to use your data for a new purpose, we will tell you before we do.